Instagram data can now be pulled in Canvs using the Facebook Graph API. 

Important note: For Canvs to track your Instagram accounts, you MUST link the Instagram Account to a Facebook Page. The following steps will not allow for tracking unless this step is completed. 

Click here to learn how to convert your Instagram to a Business Account and link to a Facebook page.

Authenticating Instagram Manually

Once the Instagram account is connected to the Facebook page Canvs, you will be able to pull Instagram specific data by using the Facebook Authorization process. Note: You must have a minimum of Advertiser level access to the account to successfully complete the steps below. 

Go to your profile and click on Social Accounts.

Click on Instagram and then Authorize Page.

Click Authorize Canvs to allow Canvs to pull data into the system.

Click Continue as <User's Name> from the Business Manager's account. 

Important: Make sure you are logged into Facebook with an account that has access to the Facebook Page that is linked to the Instagram account you want to analyze in Canvs.

Select the accounts you need to track. You can keep all checked and click Next, you will actually track the pages you need in the following screens once back in Canvs.

Select the Pages you need to track. You can keep all checked and click Next, you will actually track the pages you need in the following screens once back in Canvs.

Keep all permissions checked on What is Canvs allowed to do? and click Done.

Note: Canvs will never post any content on your behalf. This access is needed to pull metrics via the API into the Canvs interface.

You will receive a message that the authorization via Facebook was successful. Click OK.

You'll be brought back to the Canvs interface - this may take a few minutes based on how many pages you are linked to. You will see a screen for all of your Managed Pages in Canvs.

Select the Instagram account from the drop down list. Instagram accounts are denoted with the [* Instagram Account] label.

Click on Authorize Page on the Authorize For Continuous Feed screen.

The default amount of historical data pulled through the user interface is 30 days. If you need more historical data, please contact support@canvs.ai. 

You will receive a message that the Instagram Account has been authorized. Click Authorize More Pages to start the process over again to track additional accounts. 

Assuming all the steps outlined have taken place, Canvs will now continuously track your Instagram accounts moving forward.

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