Instagram data can now be pulled in Canvs using the Facebook Graph API. The following steps are specific to Agencies who would like to request Canvs access on behalf of their Influencer clients. Please click here for the regular Facebook Graph API authorization steps for Instagram.  

Important note: For Canvs to track any Instagram accounts, the owner/influencer MUST link the Instagram Account to a Facebook page. The following steps will not allow for tracking unless this step is completed. 

For instructions on how the Influence can convert their Instagram Account to a Business Account and link to a Facebook page, please click here.

Steps for an Agency to Authenticate an Instagram Account

  • In your Facebook Business Manager select the +Add option under the Pages tab.

  • Select the Request Access to a Page.

  • Locate the page (by page name or URL) that you would like to have access to in order to authorize and get data in Canvs. 

  • Select the permissions of Page Advertiser option and click Request Access.

  • Wait for confirmation that the Influencer has granted permissions.

  • Once the Influencer has granted permission, add the Agency Rep User to the page. Click Add People.

  • Add the Agency Rep and then Save Changes.

Steps for Influencer to Allow Agency Access

  • The Influencer will receive a notification that there is a pending request. 

  • Click Respond to Request in the Pending Partner Requests section of the Facebook Page Settings.

  •  Select the option that gives the Agency’s Business Manager permissions to the page.

  • Click Approve Request.

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