For Canvs to collect data and track your Instagram accounts, the following must be true:

  • The Instagram Account must be a Business Account

  • The  Instagram Business Account must connect to a Facebook Page 

Note: If you are an Agency who has been given permissions to the IG account by an Influencer, the Influencer will have to complete the steps below before you can authorize the page in Canvs. 

How To Convert your Instagram to a Business Account

First and foremost, you will have to convert your Instagram account to an Instagram Business Account if it isn't one already.  To start, go to your profile and tap the icon in the top-right corner.

  1. Tap Sign up for a Business Profile.

  2. Tap Create New Account or Convert Existing Account.

  3. Make sure your profile is set to Public. Private accounts can't switch to Business Accounts.

  4. On the Set Up Your Business Profile page, review your business's contact information, make any changes and tap Done.

To read about how to convert your Instagram into a business account, click here

In preparation, please have ready the e-mail address and password for the Instagram account you’re linking. Currently, a Business Profile on Instagram can only be connected to a single Facebook Page. For instructions on how to link the page, click here or see the instructions below. 

  • To add or change the Facebook Page that is connected to your Instagram business account, open the Instagram app on your phone’s home screen by tapping on the Instagram icon. 

  • In the Instagram app, make sure you’re logged into the Instagram business account that you want to link. Check for the expected profile picture. If you need to learn how to switch accounts, click here

  • Tap the Profile icon at the bottom of the screen. 

  • In the Profile screen, tap Edit Profile.

  • Under Business Information, Select Page.

  • Tap the Facebook page you would like to link to the Instagram account. 

  • Tap Change to confirm the Facebook page selection.  

  • Tap the Done button. 

Woo hoo! Your business account is now connected to a Facebook Page. If the page you'd like to connect is not showing in the drop down from your profile, it may be because you are not an admin of that page. Check your Page's settings and make sure you have permission to add that page to your Instagram Business Profile.

You're ready to set up tracking for your Instagram account in Canvs! Now when you authorize Canvs to collect data for your Facebook page you will have the option to also track your Instagram Business Accounts. 

For more information on how to track Instagram accounts in Canvs once you have linked the account to a Facebook Page, please see this article.

Did this answer your question?